HP printers are known for their impressive all-around performance. These printers are user-friendly, and their cost-effective nature has made them stand out from their peers. But as the saying nothing is perfect in this world, some Hp Printer Will Print But Not Scan Windows 10 users have reported that they are facing scanning issues on their printers.

Here, we’ve provided some of the best troubleshooting methods that will help you fix the HP printer that will print but not scan on Windows 10.

Soft Reset The Hp Printer:

  • First, Turn Off the HP printer.
  • Disconnect the machine from the power outlet.
  • Leave the printer as it is for about one to two minutes.
  • Connect the Power Cord and turn on the printer.
  • The process is also known as Power Cycling, which can reinitialize the scanner’s configuration parameters.

Remove And Re-add The Printer:

  • Click on the Windows Icon and type Devices and printers in the search bar.
  • You will see the list of printers that are connected to your PC.
  • Locate your HP printer name.
  • Right-click on your printer icon and click Remove Device.
  • Wait for a few minutes and re-add the printer to your computer via a USB cable.

The above troubleshooting method will eventually solve the scanning issue. If not, then do check out the following troubleshooting steps.

Make Your Hp Printer As A Default One:

  • While adding your HP printer to your Windows 10 computer, make sure that it is set as a default one.
  • Select the options as mentioned here: Windows > Start > Control Panel > Hardware and Sound > Devices and Printers.
  • Locate your HP printer.
  • Right-click on the HP printer name and select Set as a default printer.
How To Fix HP Printer Will Print But Not Scan Windows 10

Reinstall The Printer Software:

Reinstalling the printer software is one of the best troubleshooting ideas that need to be implemented right away.

  • Open the Run dialog box.Now, type appwiz.cpl and hit the Enter key.
  • Select the HP software listed under Programs and Features.
  • Right-click on the software and then click the Uninstall option.
  • Click Yes to proceed with the further steps.
  • Restart your computer.
  • Once the system is booted, select the printer and click the Remove device button.
  • Go through the on-screen instructions to remove your HP printer from the PC.
  • Now you need to visit the official printer support page to download the latest printer drivers for your HP printer.

Make Use Of The Hp Print And Scan Troubleshooter:

HP has its Print and Scan Doctor software to solve the printing and scanning issues.

  • Turn on the printer.
  • Connect the printer with your PC (wired or wirelessly).
  • Go to the HP Customer Support page and download the HP Print and Scan Doctor tool.
  • Click HPPSdr.exe to install the tool.
  • Click the Start button and select the Fix Scanning option.
  • After that, the troubleshooter will fix your HP printer issue.

Turn Off Windows Defender Firewall (wdf):

In some scenarios, Windows Defender Firewall can block the network ports and communications. Therefore, turning off the Windows Defender Firewall might fix the scanning issue for many users.

  • Open the Cortana Application.
  • Type firewall in the Windows search bar.
  • Select Windows Defender Firewall.
  • Click Turn Windows Defender Firewall on or off.
  • Select the Turn off Windows Defender Firewall option.

Note: Third-party software can also include firewalls, so try to temporarily disable it before scanning.

Run System File Checker:

System File Checker (SFC) is a built-in Windows feature that scans corrupted system files and repairs them accordingly.

  • Type cmd in the search box.
  • Right-click on Command Prompt and then select Run as administrator.
  • In the Command Prompt window, type sfc /scannow and then press Enter.
  • Wait for the status Verification is 100% complete.
  • Once complete, type exit and press the Enter key to close the window.
  • Finally, restart your computer and see if the HP printer scanner issue is solved.

If you are still facing the HP Printer Will Print But Not Scan Windows 10 issue and are worried about moving forward, then call our expert team to get the best help possible